| Sergiovanni (1991) states that teachers make the day-to-day decisions that influence most what happens to students. Therefore, changes in the workflow of teaching must directly be linked to changes in teaching behavior and eventually to changes in attitudes and beliefs.
A credible change agent, such as an administrator, often facilitates the diffusion of any innovation by serving as a liaison between the adopters of the innovation and the stakeholders who want to see the change occur (Dalton, 1989). The administrator can act as the change agent by facilitating the changes needed in the beliefs, attitudes, and practices of the teachers (Dooley, 1999). Often what affects the implementation of a program is the diverse ways in which individuals react to change. Rogers (1995) identifies five categories relevant to how open individuals are to an innovation and change:
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